Airlines

Turkish Airlines bounces back to growth
incomerevealed.com

A LITTLE over a year ago, Gulliver gave a downbeat assessment of the prospects for Turkey’s aviation sector. Having enjoyed a decade of uninterrupted growth of more than 10% a year, Turkish Airlines, the country’s flag-carrier, was grounding aircraft and closing routes amid growing unrest at home and violence across its border with Syria. Concerns […]

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Family Says Southwest Airlines Booted Them From Flight Just Because Passengers Thought Daughter Had A Medical Condition
incomerevealed.com

Is it enough for another passenger just to make allegations?

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The Announcement Airlines Don't Make Before You Fly (But Should)
incomerevealed.com

If airlines had to reveal as much about themselves as passengers do before each flight, your boarding preamble would sound something like this

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A black-rights group warns would-be passengers about American Airlines
incomerevealed.com

TRAVEL advisory notices, which alert passengers to the risks of going to certain places, are standard business for frequent flyers. But last week brought an unusual one. The National Association for the Advancement of Coloured People (NAACP), America’s oldest civil-rights organisation, warned black flyers about the dangers of travelling with American Airlines. The NAACP says […]

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United Airlines Just Announced a Brand New Way To Make Economy Passengers Uncomfortable
incomerevealed.com

Breathe in, now.

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More airlines are offering free Wi-Fi for messaging services
incomerevealed.com

AT A time when all aspects of air travel seem to come with a price tag, one service quite suddenly has become free. And it is not in-flight dining or checking in a bag or securing an exit-row seat.  The increasingly common free service is onboard messaging. Earlier this month, Delta Airlines began allowing passengers […]

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United Airlines is testing a novel way to bump passengers
incomerevealed.com

IT IS a classic traveller’s dilemma: you are waiting in the boarding area for your flight, and an airline employee asks over the loudspeaker if anyone is willing to be bumped in exchange for a voucher. You like the idea of sacrificing the unimportant meeting you were scheduled to attend in return for a few […]

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Qatar Airways wants a 10% stake in American Airlines
incomerevealed.com

IT SEEMED, at first blush, to be a masterclass in how to bait a rival. For years, American Airlines, along with other big American carriers, has complained of “unfair” competition from Middle Eastern operators, which stand accused of taking state subsidies. On June 22nd one of those accused, Qatar Airways, said it planned to take […]

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The super-connector airlines face a world of troubles
incomerevealed.com

WHEN a video of a passenger being dragged off a United Airlines flight went viral last month, the American carrier’s Middle Eastern rivals were quick to mock its customer service. Qatar Airways updated its smartphone app to say it “doesn’t support drag and drop”. The ribbing was justified. Over a decade of expansion, Qatar Airways, […]

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United Airlines Boots More Customers, More Stories Go Viral. Maybe That's Just How It's Going to Be Now
incomerevealed.com

Is there a strategic business method to this madness? Actually, yes.

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