Customers

Don't Hide From Your Customers
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Especially as your business grows.

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Good Customers Complain, Bad Customers Go Away. This Is the Key to Keeping Them Around
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This is the secret to winning customers that stay loyal to your business.

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This Successful Soap Entrepreneur Is Awash with New Customers from Great Marketing Execution
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Successful marketing is 30% planning and 70% execution. This successful entrepreneur shares his proven secrets of success.

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4 Ways to Win More Business From Your Customers (and Stop Losing Them)
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Incorporate these tips into your business development plan to earn more business from your customers and retain them longer.

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Trying to Attract New Customers? There's a Better Way to Increase Your Profits
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To build a sustainable business, prioritize customer retention over customer acquisition.

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This Business Charged White People More Than Twice as Much as Minorities. Here's How Customers Reacted
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How far can a business go to make a social point?

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Apple's Bittersweet Quarter: Way More Money, Fewer iPhone Customers
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It was a calculated gamble that worked in one way, but it is scaring people off.

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Want to Grow Your Business? Stop Focusing on Retaining Customers and Do These 3 Things Instead
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Creating a strategy for customers to grow beyond retainer-based engagements is the secret to create lifelong customers.

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American Airlines Just Revealed the Way They Track Customers Who Complain Too Much
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Flight attendants can now give out airline miles to compensate passengers. But some employees’ first response was: ‘What if we’re taken advantage of?’

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Want Reach Millennial Customers? Try These Digital Marketing Secrets From Top Media Brands
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Recently, Nielson worked with worked with several major digital publishers to learn more about the audiences that engage with their content day-to-day, to help them to put the pieces of the consumer picture together from across digital content types, social platforms, and devices. The results are not only useful to these media brands. They offer […]

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