THE opening of Britain’s Liverpool and Manchester Railway in 1830 marked several firsts in rail history. It was the world’s first inter-city line. It was the scene of the first widely reported passenger fatality. And it was also the first where all trains were hauled by the track owners. Previous lines had seen competition between […]

Don’t let the bullies take over your business.

There are common problems that all businesses face, regardless of industry. Rather than meekly endure these headaches, outsource them to make life easier and save valuable time.

Nearly 40 percent of small businesses affected by weather-related catastrophes never reopen.

New ways of thinking can bring great results.

WHEN a video of a passenger being dragged off a United Airlines flight went viral last month, the American carrier’s Middle Eastern rivals were quick to mock its customer service. Qatar Airways updated its smartphone app to say it “doesn’t support drag and drop”. The ribbing was justified. Over a decade of expansion, Qatar Airways, […]

The head of marketing wants people working “shoulder to shoulder.” Will it save IBM?

Science has identified non-verbal tactics that can make anyone more persuasive.

AMONG other things, the start of Donald Trump’s presidency this week heralds a collision between campaigning rhetoric and legislative and economic reality. What follows will be a learning experience for all, it is fair to say. Though not perhaps the most consequential of the looming reality checks, the outcome of a brewing debate over a […]

In a candid personal essay published in The Hedgehog Review, the 81-year-old journalist revealed his descent into near poverty. While his … The annual income threshold for being counted as living in poverty was $11,490 last year for a person. But …