ON MAY 20th, the biggest changes to train timetables in modern British history took place, affecting commuters and business travellers across the country. In the weeks beforehand, the train-operating companies had been spinning the changes as good news for passengers due to an increase in the number of services offered. Journalists were being hosted on […]
“IT’S just not going to happen,” said Troy Taylor, the boss of a Coca Cola bottling company, when asked at a recent Federal Reserve event whether he foresaw broad-based wage gains. His remarks (unlike the fizzy drinks he sells) were unsweetened. But experience suggests he may have a point. In most rich countries, real pay […]
SWEEP past the cash machines at the Sumitomo Mitsui bank in Tokyo’s Sangenjaya shopping district and instead enjoy the personal service. Uniformed concierges welcome every customer with a bow. A dozen tellers are watched over by a manager who leaps up to meet elderly patrons. Transactions are concluded with carved signature seals stamped on paper […]
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